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Services Commitment

Quality

Quality Guarantee

Prismlab promises to maintain and replace the parts of all products free of charge within a certain warranty period.

Technical

Technical Training

Prismlab provides free product information, suite software and operation documentation based on customer requirements.

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24 Hours After-sales Response

Prismlab responds to customer complaints about product quality, product operation or hardware and software technical support services 24 hours a day.

After-sales Service

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Software Free Upgrade and Calibration

After the warranty period, only the cost of spare parts will be charged for maintenance.The after-sales service will communicate with the customer and provide the quotation with report of maintenance test

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Free Fault Detection

All maintenance and material costs will be waived for faults within the warranty period

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24-hour After-sales Service Hotline

0086-15026889663